Hello, and welcome to By Shaz & Cass….
We’re a mother & daughter duo who make colourful, comfortable, clothing and accessories for babies, kids, plus-sized adults, and pets…
We purchase our fabric from Australian stores and we love to use art printed fabric designed by Australian artists. We use natural fibres… usually cotton or linen, or a blend of the two.
Brightly coloured, comfortable clothing is our jam… because #DopamineDressing makes everyone happy!
By Shaz & Cass… handmade in Sydney, Australia with love and attention to detail!
ACKNOWLEDGEMENT OF COUNTRY
Shaz & Cass are incredibly privileged to live and work in Dharawal Country, a beautiful and ancient place.
In the spirit of reconciliation, by Shaz & Cass acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.
SIZE INFO
Each product listing has detailed size information in the product description.
POSTAGE & HANDLING
$5 Flat Rate per order for tracked postage to anywhere in Australia!
by Shaz & Cass use Australia Post to deliver your products to you. All products are sent with tracking. The tracking information will be sent to you by email.
If there's a problem with your delivery, please contact us as soon as possible.
Any item returned to us due to you giving us an incorrect address, or due to failure to collect from a Post Office will be charged a re-delivery fee of $15.
by Shaz and Cass DO NOT ship outside of Australia!
REFUND POLICY
by Shaz & Cass refund, replace & repair in accordance with Australian Consumer Law: https://www.accc.gov.au/consumers/problem-with-a-product-or-service-you-bought/repair-replace-refund-cancel
If there is a problem with your product which meets Australian Consumer Law criteria, please contact us by email at byshazandcass@gmail.com as soon as possible.
Please note that we do not refund or exchange if you change your mind, or if you order an incorrect size.